Our friend Scott has been battling a rare cancer over the last couple of years.  He’s pretty awesome and his next treatment is expensive.  Traveling to Switzerland to receive treatment is cheaper than staying in the U.S.  Currently the treatment is approved for every type of this specific cancer, except his.

So, they have started a GoFundMe page to help raise funds for his treatment.  He needs three in total.  By the time he has to undergo number two and three, they are hoping the FDA has approved it for his specific cancer.  Until then they have to travel internationally for his best care.

With stock leftover from my Growler Girls days I want to help raise some money for Scott and Anne. You can support Scott & Anne by purchasing any of my bags listed here:

Quiltytherapy’s Facebook page

• Insulated growler bags are $15 or $20.  These insulated bags will keep cold items cold for up to six hours.  They are not waterproof.  Some bags used reclaimed seat belts.  The printed bags were made in partnership with a local printing company.  They hold one growler or two bottles of wine.
• Doublers, $5, hold two growlers and are not insulated.  These are made from repurposed grain bags from local breweries.  I use one for all my boxing gear and wet stuff in the summer.  Super easy to rinse out.
• I will ship anywhere in the US for cost.  That’s additional so all the proceeds can go to Scott and Anne.

Seriously, Anne is a saint.

Help my friends Scott and Anne so we can have more shenanigans with them.  Okay they weren’t here with us, but we were celebrating Scott’s birthday while he was stuck at home.

Help fund Scott’s treatment and have a beverage too.

**All sales are final.  Payment via PayPal or Chase QuickPay preferred.**

Dear JoAnn Fabric:

Thank you for being a crafty resource.  Your hours, coupons, and stock make it easy to create anything you want at almost any time.

However, there is a challenge with shopping in your store.  The cutting counter can be the worst experience of the store.  It’s not your staff, it’s the set up.  Sometimes I just need a yard of a Kona Solid for a project I need to complete this weekend.  The larger store I visit has long lines at the cutting counter, so they implemented the ticket/number system.

Great!  Efficiency, until it’s not.  Standing in line to get one yard cut should not take more than 10 minutes.  It’s absolutely not worth my time.  One a weekend there should be 3-4 staff members at the cutting counter to help customers.  It’s centrally located and gets many questions not related to cutting foam, ribbon, or fabrics.

Here are some suggestions to help improve the customer’s experience:

• An express cutting counter for those that only need under three yards.  They can cut it themselves and scan the barcodes for the cutting ticket.  Cashiers can help QC that they cut one yard and didn’t actually cut three.
• On weekends or during coupon promotions have a staff member available at the cutting counter for those that have extra questions.  Speeds up the line for those that know exactly what they need and offers those with questions a person to talk it over with.
• One line for the upholstery fabric.  This could go with the suggestion above.  In my observations, these customers may have more questions on the math, how many yards they need, and even what/how to make something.

The negative experience at the cutting counter has caused me to avoid the store at times.  I know I’m not the only one that feels that way.  After posting on Instagram about my experience a few people commented similar things.  Those couple of extra people does cost the store in overhead, but can truly be beneficial to the bottom line with increased sales from jaded customers like myself.

Yes, I submitted this to corporate.